General Questions

  • After submitting a customer service request, how long does it take to get a response?

    MoonWlkr Customer Service: Your Queries Answered At MoonWlkr, we pride ourselves on providing top-notch customer service to ensure your shopping experience is smooth and enjoyable. Our dedicated customer service team is here to assist you with any questions or concerns you may have. Contact Inf...
  • Can I make an exchange?

    Simplifying Returns Process for MoonWlkr Customers At MoonWlkr, we prioritize customer satisfaction above all else. We understand that sometimes, a product may not meet your expectations, and you may wish to exchange it for something different. To make this process as seamless as possible, we ha...
  • Can I place an order over the phone?

    MoonWlkr: Providing Secure Online Shopping Experience MoonWlkr is a leading brand in the "other" industry, offering a wide range of products to its customers. With a commitment to providing high-quality items and excellent customer service, MoonWlkr has established itself as a trusted name in th...
  • Do you offer wholesale?

    MoonWlkr: Elevating Your Experience with Premium Products MoonWlkr is a leading brand in the industry, dedicated to providing high-quality products that enhance your overall well-being. With a commitment to excellence and innovation, MoonWlkr offers a wide range of premium items that cater to va...
  • Do you work with brand ambassadors?

    Join Our Affiliate Program Interested in partnering with us? We have an exciting opportunity for you to become a MoonWlkr affiliate! By joining our affiliate program, you can earn rewards while promoting our high-quality Delta-8 products. To learn more and sign up, visit our affiliate signup pag...
  • How soon will I see my refund?

    Hassle-Free Refunds Refunds typically take 3-5 business days to process, depending on your financial institution, ensuring that you get your money back in a timely manner. Shop with Confidence When you shop at MoonWlkr, you can do so with confidence knowing that you are getting top-quality pro...
  • How soon will my package ship?

    Fast Fulfillment and Reliable Shipping At MoonWlkr, we understand the importance of timely delivery. Our fulfillment times typically take 2-4 business days to ensure that your order is processed efficiently. Additionally, our shipping takes 3-5 business days, so you can start enjoying your produ...
  • Is my package shipped discreetly?

    Unboxing MoonWlkr Products: A Brand Experience Like No Other When it comes to receiving a package from MoonWlkr, you can expect a unique unboxing experience that sets them apart in the industry. The brand name "MoonWlkr" itself exudes a sense of mystery and adventure, and this is reflected in ev...
  • Return Policy

    MoonWlkr Return Policy: Hassle-Free Returns for Your Peace of Mind At MoonWlkr, we understand that sometimes a product may not meet your expectations, and we want to make the return process as easy and convenient as possible for our valued customers. To ensure a smooth return experience, please ...
  • Return Policy

    MoonWlkr Return Policy: Hassle-Free Returns for Your Peace of Mind At MoonWlkr, we understand that sometimes a product may not meet your expectations or needs. That's why we offer a straightforward and customer-friendly return policy to ensure your satisfaction. Whether you've changed your mind ...
  • Shipping Policy

    MoonWlkr: Elevating Your Experience Welcome to MoonWlkr, your go-to destination for premium products designed to enhance your lifestyle. As a leading brand in the industry, MoonWlkr is committed to providing top-notch customer service and high-quality items that cater to your needs. Fast Fulfil...
  • Subscription Management

    The Ultimate Guide to Managing Your MoonWlkr Subscription Are you a proud member of the MoonWlkr community, enjoying their premium products and exclusive offers? Managing your subscription with MoonWlkr is a breeze, thanks to their user-friendly platform and dedicated customer support team. Whet...
  • What if my product is delivered damaged or defective?

    MoonWlkr: Ensuring Customer Satisfaction through Efficient Order Inspections At MoonWlkr, we prioritize customer satisfaction by providing high-quality products and excellent customer service. One of the key aspects of ensuring a positive shopping experience is the inspection of orders upon rece...
  • What method of payment do you accept?

    Payment Methods When it comes to making a purchase at MoonWlkr, we want to make the process as seamless as possible for our customers. That's why we offer a variety of payment methods to choose from. Currently, we accept the following payment options: Visa Mastercard Discover Diners Club JCB Un...
  • Where is my package?

    Tracking Made Easy At MoonWlkr, we understand the importance of keeping track of your orders. That's why we provide timely updates on your shipment status. Once your order is shipped, you will promptly receive an email notification containing your tracking number. In the rare event that you do n...