MoonWlkr: Your Trusted Partner in CBD & THC Wellness 🌙

Welcome to MoonWlkr, where we are dedicated to enhancing your wellness journey with our premium CBD and THC products. Whether you're seeking pain relief, better sleep, or simply a moment of relaxation, MoonWlkr is here to support you every step of the way.

Shipping Policy

At MoonWlkr, we understand the importance of getting your products to you quickly and efficiently. Here’s a detailed look at our shipping policy:

Order Processing & Fulfillment

• NEW CUSTOMERS: Welcome to our family! If you are a new customer ordering for the first time from our website, please be advised that we do not ship to PO boxes. If this is an issue for your location, please contact support@moonwlkr.com, and we will endeavor to make the necessary accommodations.
• Processing Time: Orders are typically processed and fulfilled within 2–4 business days.
• Delivery Time: Once shipped, delivery usually takes 3–5 business days via USPS.
• Note: Fulfillment and shipping times may vary during holidays or promotional periods.

Shipping Rates

We offer competitive shipping rates to ensure you receive your products without breaking the bank:

Standard Orders

• Orders under $90:
  • USPS Standard Shipping (3–5 Business Days) — $5.99
• Orders $90 or more:
  • Free USPS Standard Shipping (3–5 Business Days), or
  • USPS Priority Shipping (2–3 Business Days) — $7.99

Subscription Orders

• Initial Subscription Orders: Follow the same rates and rules as standard orders.
• Recurring Subscription Orders: Qualify for Free USPS Standard Shipping (3–5 Business Days).

Returns & Refunds

Your satisfaction is our priority. If you're not completely happy with your purchase, our return policy is here to help:

• Review Our Policy: Please review our refund policy before initiating a return.
• Contact Us: Reach out to us at support@moonwlkr.com for assistance.

Important Notes:

• Non-Refundable Shipping Costs: Original shipping costs are non-refundable.
• Refund Deductions: If you receive a refund, the original cost of shipping will be deducted.
• Exchange Delivery Times: Delivery times for exchanges may vary depending on your location.
• Return Assurance: We cannot guarantee that we will receive your returned item.

At MoonWlkr, we are committed to providing you with exceptional service and quality products. Thank you for choosing us as your partner in wellness. 🌿✨