After submitting a customer service request, how long does it take to get a response?

MoonWlkr Customer Service: Your Queries Answered

At MoonWlkr, we pride ourselves on providing top-notch customer service to ensure your shopping experience is smooth and enjoyable. Our dedicated customer service team is here to assist you with any questions or concerns you may have.

Contact Information

  • Availability: Monday to Friday, 9am - 5pm (MDT)
  • Response Time: Typically within 24 hours or less during business days
  • Weekend Inquiries: Addressed within 24 hours on the next available business day

Efficient Support System

We understand the importance of timely responses to your queries. Rest assured, our team is committed to providing you with the assistance you need in a prompt manner.

Guidelines for Customers

To help us serve you better, we kindly request that customers adhere to the following guidelines:

  • Avoid Duplicate Tickets: Please refrain from submitting multiple tickets for the same inquiry as this may slow down our response time.

For any questions or assistance, feel free to reach out to our customer service team. Your satisfaction is our priority at MoonWlkr.

Visit our store for an exceptional shopping experience.

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